Performs quality assurance review of network contractor estimates.
Bachelor Degree preferred or minimum of six years experience in construction industry and/or in property adjusting.
Exhibits team leadership capabilities
Successful completion of IICRC training (WRT, ASD, and FSRT).
Successful completion of HAAG training.
Xactimate Level 3 certified.
Highly proficient and advanced computer skills.
Excellent attention to detail and organizational skills
Good time management abilities.
Strong analytical and problem solving ability.
Excellent written, verbal and oral communication skills.
Good interpersonal skills.
Ability to work independently, with minimal supervision.
Strong work ethic.
Ability to adapt to a changing environment as programs/procedures change.
Reviews network contractor repair estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.
Verifies appropriate file documentation is included for completion of the review process.
Verifies appropriate use of estimating software and pricing database.
Verifies proposed repairs are accurate based on knowledge of construction standards and practices as well as client requirements.
Compiles specific estimate revision requests and interacts with network contractors (verbal and written) to obtain appropriate estimate corrections.
Reviews supplemental repair estimates received and completes secondary review process for technical accuracy and adherence to industry standards.
Document all review and assignment activity in XactAnalysis and internal systems where required.
Understands and comprehends multiple network programs, guidelines and requirements.
Provides quality control reviews and mentoring with Estimate Review staff.
Interacts with clients (verbal and written) for specific discussions relating to assignment activity.
Interact with District Managers for assistance with contractor compliance matters.
Develops and maintains thorough knowledge of XactAnalysis and Xactimate.
Develops and maintains thorough knowledge of Symbility.
Develops and maintains thorough knowledge of IICRC guidelines and complete WRT, ASD, and FSRT certification within 2 years.
Mentors new hires.
Mentor fellow reviewers on using Symbility, Xactimate, or handling mitigation and repair estimates.
Acts as a subject matter expert on estimate aspects or department programs as needed.
Upholds and projects the public image of the Company.
Participates in special projects or performs duties in other areas as requested.
Upholds the Crawford Code of Business Conduct and Ethics at all times.