Senior Billing and Collections Manager (Finance)

The Opportunity:

Tetra Tech is adding an Senior Billing and Collections Manager to our Accounting and our Finance team based in our office located in Maitland, Florida.

Why Tetra Tech:

At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.

Your Impact:

Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy.

Your Role:

Looking for a fast-paced job where you get to utilize your strong leadership skills and financial acumen? Join our team as a Senior Billing and Collections Manager to lead our billing and collections department. With your excellent management and organizational skills, you will oversee a team of hard-working billing analysts and support staff that prepare invoices, communicate with clients, and enforce the established collection process. You will have the opportunity to implement changes and drive efficiencies within the department. Foster team unity as you build relationships, while collaborating closely with your team and fellow managers to continually reach department and company-wide business goals. As the Senior manager of the department, you must be periodically available evenings and/or weekends to address issues, especially during the busy season. This is a dynamic organization that requires the hiring and training of additional staff during surge activities.

Job Responsibilities:

Manage and supervise the billing and collections team

• Ensure client billing accounts are set up correctly and in accordance with contractual billing requirements.
• Processing monthly invoices on a timely basis and in accordance with contract terms.
• Prepare and compile invoices; ensuring the billing package is complete and accurate for submission to clients.
• Audit and reconcile invoice supporting backup as required (may include labor and non-labor charges)
• Training and mentoring of staff members in the department.
• Assess the staffing requirements due to workload surges.
• Develop Standard Operating Procedures and training materials to facilitate rapid onboarding/training of staff

Implement collection policies and procedures

• Review contract terms and conditions as they relate to billing and collections.
• Following up with clients for past due amounts and any payment issues or discrepancies.-
• Setting payment/collection goals and targets for the department.
• Review outstanding AR balances for any potential write-offs.
• Communicate with Controller and Sr. Management for quarterly reserve input.
• Communicate and develop relationships with clients regarding payment schedules and updates.

Additional responsibilities

• Preparing metrics reports and providing feedback to the billing team, project management, and Sr. management.
• Analyze standard operating procedures (SOPs) as they relate to Accounts Receivable and identify areas for improvement.
• Work with the project management teams to track and resolve billing issues as they arise.
• Prepare billing and collection reports for management.
• The ability to work well under pressure and to meet deadlines.
• Must be able to multitask, prioritize commitments, and manage time effectively.
• Other assigned tasks as required.

Qualifications:

• This is an in office role. Must be able to work in office. May lead to hybrid schedule.
• 10-15 years of accounting or fiscal management experience from working in a consulting, engineering, or construction firm
• Solid background in Microsoft Office Suite, intermediate knowledge of Excel
• Knowledge of Oracle a plus
• Good organizational and time management skills; ability to multitask and prioritize deadlines.
• Excellent written and verbal communication skills
• Previous supervisory/management experience
• Education: 4 year college degree in accounting or finance related field

Life at Tetra Tech:

The perks of working at Tetra Tech include:

• Comprehensive and market-competitive benefits.
• Merit-based financial rewards.
• Flexibility and company-wide commitment to work/life balance.
• Collaborative team atmosphere that values the contributions of all employees.
• Learning and development opportunities for ongoing professional growth.

About Tetra Tech:

Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science ® to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

We invite applications from all interested parties.

Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers

X (Twitter): @TetraTechJobs

Additional Information

• Organization: 105 TDR