General Manager (Project Management)
Join E&S Ring - A Leader in Residential Property Management
At E&S Ring Management, we manage apartment communities in some of California's most sought-after neighborhoods. With a legacy of excellence and a strong presence in vibrant communities, we're proud to deliver high-quality living experiences and that starts with an exceptional team.
We're currently seeking a General Manager for two of our premier communities.
Job Overview:
This is a full-time position at a third-generation family-owned, successful, and profitable middle market company specializing in the California multifamily apartment space with assets valued at north of AUD $5 bn. This is a key leadership role at one of Southern California's most ambitious multifamily redevelopment projects. Mariners Village is currently undergoing a $250 million renovation that includes full-unit rehabs, guest suite logistics, amenity enhancements, and immersive placemaking. The General/Business Manager is accountable for all aspects of property performance - from resident experience to asset protection, team leadership, revenue management, legal compliance, and stakeholder reporting. This is a highly visible role requiring a seasoned operational leader who can also embody the energy, hospitality, and brand vision of a revitalized luxury lifestyle community.
The ideal candidate will be a confident, resident-centric operator with proven experience managing large-scale, rent-controlled assets. They will combine strong financial acumen, renovation oversight, and compliance management with a charismatic, engaging leadership style. This person will be hands-on, highly organized, and deeply attuned to creating a best-in-class living experience - both during and beyond construction.
What We Offer
We believe a rewarding career includes more than just a paycheck. When you join us, you'll enjoy:
A dynamic role where you'll showcase your Property Management skills while contributing to process improvements.
A collaborative, upbeat work environment that values positivity, professionalism, and team spirit.
A comprehensive benefits package, including:
Medical, Dental, Vision, and Life Insurance
401(k) with Company Match
Flexible Spending Accounts
Paid Vacation, Sick Leave, Personal Days & Holidays
Tuition Reimbursement
Wellness Reimbursement
Key Accountabilities
Lead a 28+ person team, including four direct reports (Resident Services, Leasing, Resident Relations, and Maintenance).
Recruit, train, motivate, and provide performance feedback, including written evaluations and compensation recommendations.
Champion change and transformation while ensuring strong retention of existing talent.
Build and maintain a supportive, high-performance culture grounded in collaboration, trust, and accountability
Walk the property regularly to monitor maintenance standards, guest suite turnarounds, and resident satisfaction.
Serve as the onsite leader responsible for physical asset upkeep and seamless execution during construction.
Ensure adherence to all safety protocols and risk mitigation practices, including monthly safety meetings and lighting audits.
Own all budgeting, forecasting, and monthly variance reporting responsibilities.
Manage a revenue target of approximately $40 million annually.
Drive NOI through expense control, rent collections, and delinquency management
Serve as the face of the community - visible, accessible, and hospitality-driven.
Address escalated resident concerns with empathy and resolve.
Implement retention programs and support resident engagement initiatives.
Monitor leasing activity and local competitive set.
Partner with ownership on lifestyle programming, amenity activation, and branding.
Ensure property compliance with Fair Housing, ADA, and LA County Rent Control ordinances.
Oversee eviction processes and represent the property in court proceedings where needed.
Coordinate with contractors and internal teams to manage resident relocations, project timelines, and communications.
Oversee logistics for resident guest suites and unit renovations, ensuring minimal disruption and quality execution.
Required Skills, Qualifications and Motivations
Associate or bachelor's Degree, or equivalent relevant experience
5-10+ years in multifamily property management with direct oversight of large-scale assets
Prior experience leading large scale renovations or complex, multi-phase construction involving resident relocation
Strong understanding of California and LA County rent control regulations
Demonstrated leadership of large teams with references from direct reports
Financially fluent: budgeting, P&L oversight, variance reporting
Proficient in property management systems (Yardi preferred)
Personable, organized, and adept at navigating high-touch resident interaction
Exceptional communication - both verbal and written
Experience navigating periods of major organizational change or transformation
ARM, CAM, or CCRM designation
Familiarity with compliance procedures and legal processes tied to rent control or affordable housing
Physical Requirements
Sedentary desk work, frequent use of computers and phones
Ability to climb stairs and walk multi-level properties
Must be able to lift 20 pounds occasionally
Required to walk apartments, grounds, and docks (where applicable)
Must be able to drive to and between property sites as needed
Ready to Take the Next Step?
If you're ready to bring your Property Management expertise to a company that values both performance and personality, we'd love to hear from you.
Employment offer is contingent upon satisfactory background, drug screening, reference and if applicable physical exam.
E&S Ring Management Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
