Sr. Project Manager - Services PMO (Finance)

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
The Sr. Project Manager is responsible for providing cross-functional project management on behalf of the Global Services Business Unit (GSBU) in support of launching new product introductions and executing key strategic initiatives. The Sr. Project Manager is the primary liaison between Intuitive's Engineering teams / Engineering PMO and the Field Service, Technical Support, Customer Success, and Service Operations teams supporting each product. With the development and introduction of new products, the Sr. Project Manager identifies service strategies, service requirements, risks, deliverables, and schedules. The incumbent leads a cross-functional effort to execute GSBU's readiness to the project plan. The Sr. Project Manager will tightly align with upstream/downstream business partners supporting a specific Intuitive product line. The success of the Services Program Management team is mission critical to the success of the worldwide Services business unit. This is where your leadership, hands-on experience supporting global service organizations, experience in software development, fascination with robotics, and passion for leading change within a complex, fast-paced, highly regulated environment can make a direct impact.

Essential Job Duties

• Leads new product introductions (NPI) for the Global Services Business Unit from initiation through product release in partnership with the Digital Business Unit
• Leads key projects for Service teams globally, directly impacting the successful execution of mission-critical strategic organizational change
• Responsible for management of scope, timeline, resources, and overall project plan to meet project goals
• Oversees and coordinates functional participation within the project team and contributions toward the project plan
• Manages the project plan by identifying critical path, constraints, contingencies, and mitigations to achieve project goals. Escalates threats to project plan as required to functional management and senior leadership
• Works across the organization to align support and input for the project
• Contributes to product development process optimization by sharing best practice development, lessons learned, resource leveling, and process input
• Presents project status updates to senior management team

Qualifications

Required Skills and Experience

• Minimum 12 years of experience leading the introduction of new products into a service or manufacturing operations environment and/or supporting global operational expansion.
• Operations, medical device industry, and/or software experience preferred
• Effective communication, influence, leadership, change management, conflict management and negotiation skills
• High level of proficiency using Microsoft Project, Smartsheet, or other Project Management software
• Ability to understand technical information and translate project requirements into clear deliverables
• Must possess exceptional attention to detail, individual initiative, and a sense of ownership
• Must be an effective communicator, capable of interfacing with all levels of the organization, from front-line engineers to executives
• Excellent relationship-building, customer focus, and facilitation skills
• Requires knowledge of engineering, product strategy, and business management
• Comfortable with all phases of the product development lifecycle, including idea generation, concept development, testing, design, implementation, validation, and transfer
• Budgets, project/program cost tracking, and other technical management administrative experience

Required Education and Training

• Four-year degree (Bachelor's degree or global equivalent) in Engineering or a scientific field preferred, business, finance or other related field will be considered in conjunction with experience

Preferred Skills and Experience

• PMP or other project management certification preferred
• Capable of maintaining a rapid pace, enjoying having multiple projects simultaneously. Can change course, be scrappy, and get things done on short timeframes.
• Experience working in a regulated environment. Familiarity with medical device regulations - CFR & ISO preferred.
• Experience working at a startup or other fast-paced environment.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $167,400 USD - $241,000 USD
Base Salary Range Region 2: $142,400 USD - $204,800 USD
Shift: Day
Workplace Type: Onsite - This job is fully onsite.