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iTech AG

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Business Analyst (Finance)



OVERVIEW
We are seeking a Business Analyst to support a ServiceNow-oriented solution. The Business Analyst is expected to work across job functions and collaborate with team members and clients extensively. Your main tasks will include performing detailed requirements analysis, documenting processes and the results of your analysis, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to bridge communication gaps between technical and non-technical stakeholders. You will also be expected to analyze internal processes, determine where they can be improved, and implement sustainable and scalable change.
This work is on-site in Rosslyn, VA.
ROLES AND RESPONSIBILITIES
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing, documenting, and implementing solutions
  • Leading ongoing reviews of business processes and developing optimization strategies
  • Staying up to date on the latest processes and IT advancements to automate and modernize systems
  • Conducting meetings and presentations to share ideas and findings
  • Analyzing business and system requirements 
  • Collaboration with the development team and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution 
  • Will work closely with Scrum Masters, business, and IT teams to gather input to support ongoing business needs for implementation and support 
  • Responsible for the design and testing of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment 
  • Provide strong project on-track and on-task, and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analysts, and other team members 
  • Work closely with cross-functional teams to meet project deadlines and deliver software solutions that meet or exceed client expectations
  • Documenting and communicating the results of your efforts
  • Benchmarking our approaches against the latest changes and standards in the field
  • Shifting between projects and tasks with ease
  • Focusing on solutions rather than the confines of a particular role
  • Other duties as assigned 
MINIMUM QUALIFICATIONS
  • 5+ years of technical or related experience 
  • 2+ years of Agile business requirements experience 
  • Ability to come on-site to the Rosslyn, VA office 
  • Demonstrated experience creating User stories and defining acceptance criteria 
  • Ability to support users by investigating, communicating, and resolving their problems  
  • Direct experience with Software Development Life Cycle and processes in a team environment, including Scrum/Agile development 
  • Experience with Knowledge Management and Data Visualization tools, systems, and processes 
  • Ability to elicit requirements, develop analyses, determine specifications, and verify outcomes in a scrum environment 
EDUCATION AND CERTIFICATIONS
  • Bachelor's Degree or equivalent years of experience
PREFERRED QUALIFICATIONS
  • 2+ Years of ServiceNow experience in a similar role using Agile/Scrum methodology
  • Scrum Certification
  • Active Secret Clearance
SECURITY CLEARANCE
  • Ability to obtain and maintain a Secret clearance
  • Pursuant to government contracts, U.S. citizenship is required
Equal Opportunity Employer, including disability and veterans. 
 

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