Service Center Manager (Project Management)
Lynden Logistics is seeking an experienced and results-driven Service Center Manager to lead operations at our Carson, CA facility. In this role, you'll oversee all aspects of freight forwarding and warehousing operations, from managing budgets and staff to ensuring compliance with regulatory requirements. You'll work closely with leadership across departments to drive operational excellence, foster strong vendor relationships, and deliver world-class service to our customers. We're looking for a dynamic leader who thrives in a fast-paced, ever-changing environment, is passionate about developing people, and excels at improving processes for efficiency and growth.
What You'll Do:
- Direct, coordinate, and supervise all Service Center activities, including domestic operations and warehouse teams.
- Develop and manage station budgets and expense reports.
- Maintain key customer accounts and ensure service excellence.
- Drive process improvement to boost efficiency, productivity, and customer satisfaction.
- Ensure compliance with corporate policies and all applicable federal, state, and local regulations (TSA, DOT, EPA, OSHA, AES, Dangerous Goods, etc.).
- Oversee training programs to meet corporate and regulatory standards.
- Conduct audits, monitor performance metrics, and manage vendor relationships, including tariff negotiations.
- Lead all aspects of personnel management: hiring, training, performance reviews, and disciplinary actions.
- Promote safety and efficiency throughout the Service Center.
What You Bring:
- Bachelor's degree (B.A.) and 5+ years of leadership experience, or 10+ years of related freight forwarding and leadership experience.
- Proven experience managing teams and operations in a logistics, transportation, or freight environment.
- Proficiency in MS Office; experience with analytics tools like Tableau or Power BI preferred.
- Strong communication skills, both verbal and written.
- Ability to prioritize, problem-solve, and adapt in time-sensitive situations.
- Must pass background check and pre-employment drug test (including marijuana). This role is safety sensitive.
- Ability to obtain and maintain TSA Security Threat Assessment (STA) or recognized equivalent credentials.
Why You'll Love Working at Lynden Logistics
Compensation – Competitive pay with a discretionary bonus program
Healthcare – Medical, dental and vision plans
Paid Time Off – 17 days paid time off, PTO days increase with years of service
Holidays – 8 paid holidays
Retirement Plan – 401K with up to 50% of the first 6% contributed matched
Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!
Tuition Reimbursement program
If you are a proactive leader with a passion for operational excellence and customer service, we want to hear from you.
Apply now and help us keep the world moving!
