Yardi Training Content Creator - REMOTE (US) (Education)
WELLTOWER – REIMAGINE REAL ESTATE WITH US
At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.
We're looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.
SUMMARY
The Yardi Training Content Creator is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. This role is responsible for designing, developing, and maintaining high-impact digital learning content that supports end-user adoption of Yardi software and related business systems. Ideal candidates will combine instructional design expertise with a deep understanding of Yardi modules and the unique operational workflows of senior living communities.
As a key contributor to our training strategy, you will develop engaging, self-directed learning modules, quick-reference materials, and interactive media that enhance technical fluency across multiple departments—including clinical, finance, maintenance, procurement, and property operations.
The Yardi Training Content Creator will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall business strategy.
KEY RESPONSIBILITIES
- Design and develop engaging e-learning content, including SCORM-compliant courses, screen recordings, infographics, simulations, and microlearning modules tailored to Yardi workflows.
- Translate complex Yardi system processes (e.g., Voyager, Payscan, eProcurement, RentCafé, Facility Manager, etc.) into clear and intuitive training materials aligned with adult learning principles.
- Create self-paced, mobile-optimized content that accommodates diverse learning styles and user experience levels.
- Collaborate closely with subject matter experts, internal departments, and Yardi stakeholders to gather requirements and validate accuracy.
- Apply instructional design best practices to create learning objectives, assessments, and retention-focused interactions.
- Innovate with the use of graphics, animations, voiceovers, video, and other media to maximize learner engagement.
- Regularly update content to reflect new workflows, software updates, regulatory changes, or business needs.
- Administer and maintain content within the Learning Management System (LMS), ensuring ease of access and clear reporting structures.
- Engage with end users and stakeholders to collect feedback, measure outcomes, and continuously improve learning solutions.
- Assist with ad-hoc training projects and deliverables across departments as needed.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Education
- Bachelor's degree in Instructional Design, Business, Education, Information Technology, or a related field required.
- Equivalent professional experience will be considered in lieu of a degree.
- Agile, Six Sigma, or PMP certification strongly preferred.
Experience
- 3+ years of experience in instructional design or software training, preferably within a senior housing, real estate, or healthcare environment.
- Direct experience with Yardi modules such as: Voyager (Senior Housing), Payscan, eProcurement, Facility Manager, RentCafé, Construction Manager, Utility Manager, Vendor Café, Job Cost, Fixed Assets, and Document Manager.
- Prior experience with training in property management systems like RealPage, Entrata, MRI, or PointClickCare is a strong plus.
- Knowledge of senior housing workflows, such as leasing, AP/AR, clinical services, and maintenance.
- Experience developing instructor-led content (virtual or live) is a bonus.
Skills / Specialized Knowledge:
- Strong working knowledge of Yardi Voyager and related modules used in senior housing or property management operations.
- Demonstrated experience in instructional design, curriculum development, and training delivery for technical or software-based content.
- Proficiency in e-learning authoring tools (e.g., Articulate 360, Rise, Camtasia, Adobe Captivate).
- Familiarity with LMS platforms and best practices for SCORM or xAPI integration.
- Exceptional written and visual communication skills—able to convey complex technical concepts in plain language.
- Strong attention to detail, highly organized, and capable of managing multiple deadlines.
- Ability to design for diverse audiences, from front-line caregivers to executive leadership.
- Collaborative mindset with experience working across departments including IT, Finance, Procurement, and Operations.
- Competent in Microsoft Office Suite, especially PowerPoint, Excel, and Word.
- Ability to work independently and thrive in a fast-paced, deadline-driven environment.
- Creative thinker with a strong sense of visual design and user engagement strategies.
Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.
WHAT WE OFFER
- Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employee Stock Purchase Program – purchase shares at a 15% discount
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program – we'll contribute up to $10,000 towards your student loans!
- Tuition Assistance Program
- Comprehensive and progressive Medical/Dental/Vision options
- Professional Growth
- And much more! https://welltower.com/newsroom/careers/
ABOUT WELLTOWER
Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.
Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.
Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
