Sales Engineer (Sales)
Job Summary:
This position of Sales Engineer is an entry-level sales position designed to train an employee with a Bachelor of Science in Engineering Degree to eventually be a District Sales Manager. During the time as a Sales Engineer, the employee will spend 3 to 9+ months working in various departments at NORD Gear, including Customer Service and Engineering. This will gain valuable skills that will prepare them for success as a future District Sales Manager.
*Although originally stationed in our Waunakee, WI facility, this employee/candidate must commit to moving to one of our several District Sales Manager positions available at the end of their training period. This would include District Sales Manager roles in a State other than Wisconsin.
Essential Duties and Responsibilities:
Customer Service and/or general Application Engineering duties (with a Sales focus).
Review and update sales territory plans and set sales goals and objectives accordingly.
Prepare and conduct sales presentations of products to new and existing customers.
Determine customer requirements and expectations in order to recommend products.
Negotiate and establish price and terms in accordance with standard procedures.
Prepare and communicate quotations to customers.
Work with Sales Management to establish strategies for customer communication.
Respond to customer inquiries to ensure customer satisfaction.
Remain current on product and industry knowledge by attending sales meetings, internal and external trainings, reading sales manuals, books, or trade journals.
Prepare and submit sales call and expense reports timely and as required.
Follow standard work procedures using CRM.
Demonstrate and instruct customers on product installation, use and maintenance as required.
Document benefits and cost savings to customers.
Communicate customer concerns to management as appropriate.
Assist in expediting customer orders when required.
Determine sales potential for new and existing customers through inquiry, observation, or periodical research.
Follow-up on potential sales leads.
Analyze customer's strengths and weaknesses to assist in determining sales potential.
Analyze competitor's strategies to determine strengths and weaknesses.
Monitor market trends and notify management of opportunities for new products.
Review and understand company business and policies.
Practice honesty and integrity in customer and vendor relations.
Understand terms and conditions of sales and extent of liability and responsibility.
Communicate and interact professionally with other team members.
Communicate company's commitment to continuous improvement process.
Use personal computer, Smart Phone, and other common office equipment's effectively.
Perform other duties as required.
Be an active participant in the company's suggestion, quality, efficiency, and cost savings programs.
