Test Director, Unannounced Game | Irvine, CA (Finance)

Team Name:
Quality Assurance

Job Title:
Test Director, Unannounced Game | Irvine, CA

Requisition ID:
R025431

Job Description:

TEAM INTRODUCTION

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we've been creating genre-defining games for millions of players around the world for more than 30 years. We're on a quest: bring our dreams to life and craft the most epic entertainment experiences...ever. Hard work, iteration, and polish go into the Blizzard "secret recipe," but the most important ingredients come from talented people who share our vision.

The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA.

JOB SUMMARY
The Quality Director is a key leader overseeing QA operations and testing for one or more products, ensuring software quality and continuous improvement. The Quality Director plays a critical role in delivering exceptional gaming experiences by developing and managing strategies, goals, and key initiatives for test teams and products, ensuring alignment with organizational strategies across globally distributed teams. They define and achieve annual quality goals, drive a strategic vision for quality assurance improvement, and lead efforts to hire, develop, and retain talent, including senior management. Additionally, they champion the customer experience, lead standards for cross-functional teams, innovate technology and process improvements, and analyze key metrics to shape the quality strategy. They collaborate with product directors to prioritize quality objectives, maintain an in-depth knowledge of the franchise, and lead and be accountable for the quality and health of the testing-related bodies of work. They also lead, partner, and collaborate with teams across the company on quality initiatives, driving projects with regional teams, partners, and stakeholders to contribute to the long-term QA vision and foster proactive and engaging communication with stakeholders.

WHAT YOU BRING TO THE TABLE
• Develop and lead quality strategies, goals, and initiatives for one or more test teams and products, ensuring alignment with department and company strategies across globally distributed teams.
• Collaborate with product directors to set and prioritize quality objectives in short and long-range planning. Maintain an in-depth knowledge of the franchise to champion the customer experience.
• Innovate technology and process improvements into the product software development life cycle to assure quality, reliability, scalability, and predictability.
• Lead and be accountable for the quality and health of the testing-related bodies of work and all deliverables, workflows, and relationships for the franchise.
• Establish and review quality metrics and key performance indicators (KPIs) to measure and improve the effectiveness of the QA processes.
• Lead standards for cross-functional teams, encompassing strategy, test execution, and reporting while ensuring the quality of all deliverables, workflows, and relationships. Manage product test schedules, needs, dependencies, and resources.
• Conduct regular business reviews and provide quality-related services to senior leadership while refining and optimizing the role of quality assurance within the company. Lead and participate in meetings to provide updates, share information, drive change, and facilitate effective decision-making.
• Provide leadership, support, and guidance to teams at multiple levels, including senior management, to ensure effective synergy and team performance. Foster a productive, positive, and collaborative work culture.
• Champion efforts that build synergy, trust, collaboration, and inclusivity within the company and globally distributed teams. Own and manage relationships with key stakeholders and leaders ensuring transparency.
• Lead, partner, and collaborate with teams across the company and with global outsource teams on quality initiatives, projects and bodies of work and fostering proactive and engaging communication.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

Experience
• Minimum 12 years of experience in Quality Assurance.
• Minimum 4 years in management, directing the work of both individual contributors and multiple levels of leadership and teams.
• Experience with game engines, content and asset editors, and shared technologies.
• Experience leading regional test teams and forecasting and managing test budgets for large projects.

Knowledge & Skills
• High School diploma or equivalent required. Bachelor's Degree in a related field preferred.
• Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.
• Be an expert in multiple software testing methodologies.
• Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer. Thorough understanding of Jira process.

EXTRA POINTS
• White box testing experience.
• Certification in any of the following: PMP, Scrum Master, and/or ISTQB-ATM.
• Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.
• High level of gaming knowledge and/or skill.
• Passion for Blizzard's line of products and services.

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .

In the U.S., the standard base pay range for this role is $107,200.00 - $198,320.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.