Mars Incorporated

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Associate Director Commercial Operations – Packs & Activity Management (Finance)



Job Description:

The primary role of the Associate Director of Commercial Operations - Packs & Activity Management is to lead a team of associates to the development and execution of procurement operational strategy for all packaging materials for Mars PNNA in support of all production sites within North America and managing Commercial Activity and Invoice Resolution Management for the Commercial organization.

The Commercial Operations team is the key interface across our 270+ suppliers, Commercial Sourcing & SQA, and key stakeholders such as Planning, Supply, R&D, Finance, Quality, Manufacturing and Activity Management. This leader is responsible for inbound supply chain strategy development, supplier performance improvement, contract sufficiency & proactive risk management and value leadership deployment of the packaging category, and ensuring the seamless execution of innovation, net working capital and Invoice resolution activities.

Key areas of focus will include:

  • Development of "High Performance" Teams
  • Deliver Growth Innovation - New Product Launches, Supplier Performance, and Speed to Market
  • Support business CSL delivery through on time & in full fulfillment of all materials
  • Supply Risk Mitigation, Incl. Resilience
  • Supplier Performance & Relationship Management
  • Ensure KPIs for invoice resolution are maintained at acceptable levels to adhere to payclock compliance
  • Own Commercial processes that support Net Working Capital within our organization

What are we looking for?

  • Experience in FMCG or CPG industry
  • Master's degree in business, Logistics, Economics, or Supply Chain Management
  • Minimum 10 years of Procurement and General Supply Chain experience in a progressive environment.
  • Digitally Curious and proficient in Power BI, SAP and MRP systems
  • Excellent understanding of E2E supply chain
  • In depth understanding of Supplier Performance and Relationship Managment programs, continuous improvement programs, Risk Mitigation strategies; Procure-to-Pay technologies; Root cause of Demand, Inventory, and understanding of Supply Chain processes, Import/Export Compliance activities, and P&L analysis.
  • Strong project management and leadership capabilities
  • Ability to work under pressure
  • Sound interpersonal and people leadership skills
  • Excellent verbal and written communication skills in English.
  • Strong analytical skills and ability to work with complex data
  • Experience in commodity markets and/or materials sourcing

What will be your key responsibilities?

  • People Leader of 5 direct associates and Manager of Manager with 5 associates.
  • Use effective leadership skills to develop a High Performing Commercial Operations Team - Packaging and Commercial Activity Management and drive associate engagement
  • Develop and ensure execution of strategies that improve the agility and reliability of the supply base in support of new product launches and line extensions.
  • Develop and execute strategies to ensure fulfillment of materials across the manufacturing plants within the North America region.
  • Measure and drive improvements to Supplier OTIF (On Time In Full) through scorecards and root cause corrective actions.
  • Continuous improvement of suppliers' performance, and relationships Management
  • Partners with sourcing associates to assure purchasing contract accuracy, contract adherence and contract reporting
  • Ensure deployment of Strategic Sourcing Strategy as well as Productivity projects in 0-18 months
  • Drive and engage across functional partnership through appropriate feeder forums for S&OP+ horizon
  • Innovation/Launch Activity Material Management which feeds in to Step 1 and Step 3 of S&OP+
  • Enable our Productivity ambition through communicating critical supplier transitions
  • Drive an effective relationship with key internal clients, especially with R&D and Marketing to ensure the delivery of business plans at or ahead of targets & plans. This involves regional and global counterparts to ensure appropriate Commercial representation in internal business processes.
  • Support the Innovation and Renovation Process and prioritize critical materials and information.
  • Manage global payment term program to ensure timely invoice management, reconciliation, and lead escalations to see through timely issue resolution
  • Engage and collaborate with the other functions (Planning and Sourcing are the highest priority) and other segment Commercial Operations teams (RC, Food, MW)
  • Enable Operations Leadership team to drive solutions across peer leader community (inside & outside of Commercial)
  • Bring the best of the outside world, back into the Mars ecosystem and demonstrate how it will add value to Mars.
  • Ability to learn from internal and external sources to develop knowledge and know-how and be recognized as the go-to expert.

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

Find out more about what Mars can offer you by visiting our Global Careers site

Mars Inc. doesn't sponsor VISAs for this role. This position is not eligible for relocation benefits.

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