Corporate Banking Operations, Officer (Finance)

Who we are looking for

Global Credit Finance (GCF) Loan Operations supports the GCF division within Investment Services. We are seeking a Loan Servicing Unit (LSU) Officer responsible for servicing credit facilities on the Bank's loan accounting system, processing cash transfers, and performing reconcilements. This role is essential to maintaining operational accuracy and efficiency within our credit servicing workflow.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, which are straightforward and scalable. You will help us build resilience and execute day-to-day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Officer you will:

• Contribute to the daily loan servicing operations, ensuring accuracy, timeliness, and compliance with internal policies and regulatory guidelines.
• Support loan onboarding, maintenance, payments, rate resets, and reconciliations.
• Act as a subject matter expert (SME) on Loan IQ, optimizing platform use and identifying opportunities for enhancement or automation.
• Manage syndicated facilities as the Agent lead, including participant communications and notices for all loan activities.
• Coordinate workflows across teams, including loan request data, to ensure seamless execution and alignment with operational priorities.
• Escalate past due items promptly and ensure timely resolution in coordination with relevant teams.
• Perform data quality reviews and cleanup to maintain integrity across systems and reporting.
• Train and mentor staff to support team development and knowledge sharing.
• Collaborate with Technology and Project Management teams on Loan IQ upgrades, testing, and implementations.
• Monitor key performance indicators (KPIs) and service level agreements (SLAs) to drive operational excellence.
• Provide guidance on complex loan structures, including syndicated, bilateral, and agency deals.
• Liaise with internal stakeholders (Credit, Risk, Finance, Legal) and external partners (Agents, Borrowers) to resolve issues.
• Maintain up-to-date documentation and ensure procedures align with current processes and regulatory expectations.
• Work from the office four days per week.

Education & Preferred Qualifications

• Minimum of 6 years of experience in commercial loan operations.
• Hands-on experience with Loan IQ is required.
• Strong understanding of loan products, servicing processes, interest calculations, and applicable regulatory requirements.
• Demonstrated ability to lead high-performing teams in a fast-paced, deadline-driven environment.
• Exceptional analytical and problem-solving skills.
• Excellent communication skills and the ability to manage relationships with a wide range of stakeholders

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:
$60,000 - $90,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Salary Minimum: 60000Salary Maximum: 90000