Regulated Markets Product Management Advisor - Express Scripts - Hybrid (Finance)

Product Management Advisor, Express Scripts

Description of Position:

• The Product Management Advisor is responsible for supporting the Medicaid Encounter and Medicare prescription drug event (PDE) operational processes to ensure successful and accurate submissions. This position will ensure responsibility of monitoring the process and potential issues with file data directly affecting clients. Assists in developing, documenting and analyzing the process and recommending process improvements. Assists with Encounter and PDE reject analysis and remediation, in accordance with State guidance/regulations and Center for Medicare and Medicaid Services (CMS) and provide subject matter expertise to internal/external stakeholders, deliver presentations in account team/client forums, and ensure metrics and performance guarantees are met. Supports on client calls providing overview of the processes, statuses and answering client questions.

Position Details:

• Analyzes trends and develops recommendations to ensure client needs, compliance metrics, and compliance objectives are met
• Exhibit problem solving capabilities in a complex environment
• Makes specific recommendations with rationale to leadership
• Participate in cross-functional projects or work teams
• Responsible for business documentation of compliance actions for routine guidance, execution of routine monitoring, or communication of client impacts internally
• Ability to appropriately interact with clients/account teams including:
  • Day-to-day contact for issue resolution
  • Communicate information about their area of expertise to clients
  • Manage account team expectations and ensure appropriate follow-up

Qualifications:

• College degree or equivalent experience preferred.
• 5 or more years work experience, preferably in business analysis.
• Proficient in Microsoft Office products, specifically Excel
• Ability to identify and extract appropriate data sets from various systems, proficient in collecting and analyzing large data sets
• Analytical and detail oriented in all work activities/tasks, with a strategic perspective to enable the translation of metrics into trends, identification of improvement opportunities and root cause
• Internal and External Customer focused in all activities
• Excels working cross functionally, at all levels of the organization to own, drive, manage and continuously improve the processes, perform root cause analysis, and develop reporting, and communication processes
• Innovator driven by Voice of the Customer to continuously enhance the value of our products and services to all internal and external customers.
• Knowledge of PBM/healthcare industry or specialized business area
• Ability to see business needs outside of one's own work area
• Ability to execute tactics under a strategic vision
• Knowledge of Tableau dashboard reporting and SQL skills are highly desirable

Ideal candidates will offer:

• College degree or equivalent experience preferred.
• 3 or more years relevant experience within a PBM setting

• Knowledge of State and Federal regulations preferred
• Experience in client/account team interaction
• Proficient as a self-starter and detail oriented and proactive
• Ability to communicate effectively in meetings
• Ability to compose written communications for internal and external audiences

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 92,800 - 154,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.