Inside Sales Representative (Finance)
Position Summary:
We are seeking a motivated and customer focused Inside Sales Representative to join our team in the compressor sales and service industry. This role is responsible for handling inbound inquiries, preparing accurate quotes, processing orders in SAP, and supporting the outside sales team. The ideal candidate has experience in industrial sales, is technically inclined, and understands the sales cycle of mechanical equipment.
Key Responsibilities:
- Respond to inbound calls and emails related to compressor equipment, parts, and service.
- Create and manage customer quotes, sales orders, and delivery schedules using SAP.
- Work closely with the outside sales team to support lead development, pricing, and customer follow-ups.
- Assist customers by providing product recommendations and technical support for air compressor systems.
- Maintain accurate customer records, sales activities, and order status updates in SAP and CRM.
- Coordinate with service, inventory, and logistics teams to ensure timely delivery and job completion.
- Monitor open quotes and proactively follow up with customers to close sales.
- Handle warranty inquiries, returns, and issue resolutions in a professional and timely manner.
- Stay updated on current product offerings, pricing changes, and vendor promotions.
Qualifications:
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Minimum 2 years of inside sales experience, preferably in industrial or mechanical equipment.
- Hands-on experience using SAP for order entry, quoting, and customer data management is required.
- Working knowledge of air compressors or other rotating equipment is a strong advantage.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Strong communication, problem-solving, and customer service skills.
- Highly organized, with the ability to multitask in a fast-paced environment.
Preferred Skills:
- Experience with all industrial compressor brands.
- Familiarity with reading technical specifications and part breakdowns.
- Experience using SAP Sales & Distribution (SD) module.
- Knowledge of CRM platforms (e.g., Salesforce, HubSpot).
What We Offer:
- Competitive salary with performance-based bonus potential.
- Comprehensive benefits package (medical, dental, vision).
- 401(k) plan with company match.
- Paid vacation, holidays, and sick time.
- Ongoing training and opportunities for advancement in a stable industry.
Advanced Compress Air operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
