AVP, Sales & Distribution Staff Training Manager (Finance)
JOB DESCRIPTION
The Sales & Distribution Internal Training Manager drives the strategy and implementation of a multi-faceted, ongoing training program for Sales & Distribution staff. This role will lead the division's efforts to coordinate training for Sales & Distribution new hires and provide various levels of ongoing sales training to existing staff. This individual will draw on his/her experience as a successful field sales practitioner along with their excellent ability to communicate and build relationships to continue to develop and drive the internal Sales & Distribution training vision and coordinate all components of training content to improve the sales acumen and resulting production performance of Sales & Distribution staff.
Key Responsibilities
- Responsible for the ongoing development and implementation of the overall training program for internal Sales & Distribution staff.
- Assessment of all current training content and resources for internal staff.
- Collaborate with members of the leadership team to prioritize focus areas for internal training.
- Capture and communicate ongoing changes to PRS workflows and strategies and ensure Sales & Distribution staff receives necessary training updates.
- Collaborate with Subject Matter Experts (SMEs) and other training resources to maximize synergy in delivering new and existing training content.
- Represent S&D on various internal projects and initiatives.
- Lead a sales training team comprised of multiple S&D leadership stakeholders to develop and deliver a sales training program throughout the year, including multiple virtual sessions and an in-person sales training meeting.
- Develop and deliver ongoing Agent Engagement Resources updates highlighting recent relevant content for Sales staff to discuss with agents, including how position for sales opportunity.
- Ongoing Sales Best Practices Training aligned with the performance goals of our sales team to ensure a clear understanding of how to use our CRM and reporting systems to effectively deliver on tactics to drive financial results.
- Build and deploy a program to deliver continuing education support for Sales & Distribution staff regarding changes to key PRS workflows and strategies.
- Review, assess and continue to optimize current Sales & Distribution New Hire Training content, learning paths and online interface.
- Responsible for management & promotion of our S&D Staff Training website: ensure it clearly outlines the internal Sales & Distribution training vision, includes all appropriate training paths, contains relevant and current content, and is something our staff is aware of and leverages as part of their learning process.
- Self-starter.
- Strategic thinker.
- Exceptional verbal and written communication skills.
- Exceptional leadership skills.
- Ability to successfully collaborate, influence and leverage relationships at multiple levels of the organization.
- Proven track record of successfully advancing a concept to practical implementation.
- Deep experiential knowledge of Chubb's approach to producer and distribution management.
- Comprehensive understanding of Chubb underwriting principals and appetite, products, and services.
QUALIFICATIONS
Education ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.