Manager, Quality Assurance I (Finance)

Position Summary:

Manages the quality functions and the Quality Assurance department to ensure the Customer receives 100% quality product 100% of the time. Develops and administers quality system that meets customer requirements through communication with customers, other department managers and suppliers to ensure product and process specifications are met.

Primary Responsibilities:

• Create an employee culture that is supportive of the establishment of a world class Health, Safety & Environmental Management System through:
  • Understanding the regulatory requirements, CSA Core HSE requirements, customer requirements, and facility HSE programs relevant to their areas of responsibility.
  • Monitoring the work practices of employees and holding them accountable to the HSE guidelines that have been established.
  • Prompt communication of employee injuries/illnesses and by moving swiftly to proactively eliminate workplace hazards before they cause an incident.
  • Understanding how the processes within their areas of responsibility affect the environment and how any adverse effects can be controlled and/or eliminated.
• Consult with the HSE Coordinator and gain approval via the CSA Chemical Approval Process prior to bringing new/reformulated raw materials and/or chemical substances onsite.
• Oversee training and development activities for employees under their supervision including:
  • Employee performance reviews and as applicable employee competency testing
  • As applicable completion of monthly Department Meeting training topics
  • Communication and reemphasis of employee job responsibilities, company policies and work instructions
  • On the job training/demonstration of equipment operation
  • Providing documentation of training to the Training Coordinator for entry into the CSA TrainingWeb
• Customer Contact:
  • Customer contact for internal/external quality issues
  • Quarantine suspect product when concerns are received.
  • Communicate quality concerns internally.
  • Coordinate and lead 8-D problem solving activities
  • Assure Customer Survey Requirements including Ford Q1 QMS and GM QSB assessments are complete.
  • Provide customer onsite visits as needed
• Supervision
  • Supervision of the APQP Supervisor/Quality Coordinator/Quality Engineer
  • Supervise Quality Tech's and Backups on the production floor. Schedule, direct, discipline, evaluations and work instructions.
  • Responsible for Receiving Inspection activities and work instructions.
• Internal Quality
  • Drive quality improvement activities within the plant. Promote and execute quality standards, inspection processes, and quality plans. Implement quality assurance procedures.
  • Make disposition decisions of internal quality
  • Review, problem solve, and follow up on internal quality concerns/rejects on a daily basis.
  • Sort Evaluation - Maintain, monitor, evaluate, and distribute sort lists. Evaluate fallout of product and remove/add to sort as needed.
• Monthly Reporting
  • Continuous Improvement System (Customer Concerns, Internal/External PPM, Supplier Quality & Delivery, Sort Costs Internal/3rd party, Chrysler LPA's, Chrysler Paynter, Scrap Cost)
  • Customer Concerns
• IATF 16949 Management Representative:
  • Schedule and maintenance of internal audits
  • Coordinated external audits
• Information Management of Access Databases
• Green Belt
• APQP Team Member
• Backup ISO-14001 EMS Representative
• Contribute to the plant Lean/Cost Reduction program
• Provide support to the Plant Manager as required
• Internal Auditor IATF 16949 and ISO 14001

Education and Qualifications:

• Four years of College or University Degree in Business, Quality, Engineering or related field preferred.
• Two to five years' experience in a leadership role.
• Ability to solve complex problems and exercise judgement based on the analysis of multiple sources of information.
• Proven leadership and managerial skills, interpersonal skills and personal development skills.
• Experience in a variety of basic operation disciplines: Manufacturing, Quality, Process / Tooling and Shop Floor Supervision.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.

Required Skills and Abilities:

• Strong written and oral skills in order to effectively communicate with internal and external customers (i.e. Spanish and English writing and verbal skills).
• Strong skills/knowledge in budgets, including sales, inventory and freight.
• Strong problem solving and analytical skills.

Work Environment/Work Conditions:

• Professional Office Environment.
• Must wear proper personal protection equipment while on manufacturing floor.
• Travel to manufacturing facilities or customer locations when required.
• Equipment used requires proper training on the potential for and avoidance of injury.

Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers.

Because we recognize and value the range of ways in which people acquire experiences, whether via personal, professional, education, or volunteerism, we invite interested applicants to evaluate the key duties and requirements and apply for any opportunities that fit your experience and qualifications.

Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act, as well as certain state and/or local laws. If you believe you require such assistance to complete our online application or to participate in an interview, you (or someone on your behalf) may request assistance by emailing recruitment@cooperstandard.com with a description of the accommodation you seek. Application materials submitted to this email address will not be considered.