Manager, Performance Briefing (Finance)

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

The primary responsibility of the Performance Briefing Manager will be to lead a team that supports the Performance Management department with a wide range of written and visual briefing materials. The manager and their team works with senior leadership, operational leaders, and subject matter experts (SMEs) to compile, edit, review, and produce executive-level presentations. Work products vary from contract-required briefings, internal performance updates, leadership decks, and performance summary reports. This role also serves as the central coordination point for briefing production across multiple programs and ensures alignment with contract deliverables and internal standards.

Education & Experience

Required:

• Bachelor's degree from an accredited college or university
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• Experience conducting internal and external research to ensure accuracy/consistency of documentation and use of proper terminology
• Strong working knowledge or experience with Microsoft Office products, including Word, Excel, PowerPoint, Teams and SharePoint
• Meticulous attention to detail and effective professional work products
• Ability to develop templates and provide formatting/desktop publishing for work products
• Minimum of five years of experience gathering, analyzing, and composing technical information
• Minimum of five years of experience writing, reviewing, and editing requirements and specifications for Federal contracts • Experience developing executive-level briefing materials and performance summaries for internal and external stakeholders • Demonstrated ability to coordinate across teams and synthesize large volumes of data into clear, actionable visuals and messages
• Supervisory or team lead experience

Preferred:

• Ability to create associated graphics, charts, tables, appendices, and other information in support of written materials • Familiarity with contract deliverables, performance reporting, or healthcare operations (Defense Health Agency (DHA), Veterans Health Administration (VHA), or Federal contracts preferred)

Key Responsibilities

• Manages a team of briefing analysts - recruit, hire, onboard, workload distribution, performance management and feedback, and staff development.
• Serves as the primary point of contact for all performance briefing deliverables for DHA Leadership, TriWest Leadership, and Board presentations.
• Leads quarterly coordination of the TRICARE Integration Brief (TIB) production effort for all MTFs, ensuring accuracy, quality, and standardization across 65+ decks.
• Partners with the Director of Performance Management to monitor timelines, manage risks, and ensure briefing content aligns with broader performance reporting and contractual obligations.
• Conduct research and ensure the use of proper technical terminology.
• Interview subject matter experts to draft responses in a concise and logical manner that meets requirements.
• Translate technical information to clear, readable documents to be used by technical and non-technical personnel.
• Organize material and write descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology.
• Develop, write, and edit functional descriptions, specifications, special reports, or any other customer deliverables and documents. • Learn the business content and contract requirements. Organize work products, communicate and collaborate with team members and meet deadlines.
• Collaborates with department leaders, subject matter experts, and other internal partners to gather information and thoroughly understand existing processes or requirements, as well as upcoming changes.
• Maintains a clear understanding of Government contracts, as they relate to CCN and T-5.
• Drafts and revises performance specific content and briefings related to enterprise operational processes, contract and procedural changes, training materials, job aids, bulletins, functional procedures, workflows, templates, and other internal and external communications specific to briefings.
• Develops and produces executive-level briefing materials, including routine and ad hoc presentations for internal leadership, the Board of Directors, and Government partners such as DHA and VA.
• Facilitates pre-briefing coordination and post-briefing follow-up including meeting minutes, action item tracking, and revision of materials based on stakeholder input.
• Ensures timely submission and high-quality delivery of all performance briefings and supports continuous improvement of briefing templates and processes.

Competencies

Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation. Sense of ownership and pride in your performance and its impact on TriWest's success.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, social media, analytics software, SEO tools and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.

Independent Thinking / Self-Initiative: Ability to interpret performance data and translate key insights into digestible and impactful visual summaries.

Information Management: Strong focus on precision in data validation, formatting, and presentation to ensure quality and consistency in deliverables.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Demonstrated ability to lead a team, provide guidance, and manage team performance while building group commitment. Demonstrated ability to coordinate with multiple departments and subject matter experts to align content, resolve discrepancies, and ensure message consistency.

Technical Skills: Expert in critical thinking, problem solving, collaboration skills, and ability to present and sell solutions to various stakeholders.

Working Conditions

Working Conditions:

• Standard work schedule, with occasional weekend or nighttime work
• Extensive computer work with prolonged sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $104,000 to $110,000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.