PRS National Broker Agency Relationship Manager (Finance)
JOB DESCRIPTION
Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles.
Chubb Personal Risk Services is seeking an Agency Relationship Manager (ARM) to work exclusively with our National Brokers. There are currently 14 National Brokers and they account for $3.1B in PRS written premium. The ARM position will entail telephonic engagement, combined with some in-person travel. National Broker contacts are located throughout the United States.
Job Family level will vary based upon the experience level of the candidate with the potential to be at an AVP level.
The ARM will report directly to the SVP, Personal Risk Services, National Broker Manager.
Key Responsibilities:
- Develop and execute agency business plans with assigned agents designed around retention and cross selling of existing clients based on areas targeted by Personal Risk Services.
- Drive profitable growth initiatives in Personal Risk Service.
- Identify and provide education on a national scale based upon identified needs of the organization.
- Agency training to understand Chubb's products, services, and competitive advantages.
- Product and service enhancements and rate changes.
- Marketing events, campaigns and corporate directives that are designed for existing clients such as water shut off device installation lists.
- Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like.
- Develop a communication strategy on relevant information that aligns with the National Brokers organization structure.
- Plan and deliver sales, service, system, and continuing education training.
- Develop and maintain trusted agency relationships primarily through phone and some in-person engagement.
- Leverage the National Cornerstone program to maximize results.
- Participate in internal meetings and report on results as appropriate.
- Collaborate and interact with various levels of the Chubb organization to ensure information is shared, address any issues, and leverage resources to influence positive outcomes.
QUALIFICATIONS
Competencies:
Results
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
