Customer Service Intern (Administrative)
Job Summary
Job Description
With more than 50+ years of consecutive growth, we've created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture.
To support our continued growth, we're looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what's right for our customers.
A Medline Customer Service Internship offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with world class customer service skills while obtaining valuable insights into Medline's business operations. The tangible skillset you'll build while doing meaningful work will set you apart from your peers.
This internship is available to rising seniors in undergraduate programs.
The responsibilities of the position include:
Shadowing experienced customer service professionals and learning world class service techniques
Mentoring and networking opportunities with leadership
Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more.
Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone.
Reviewing customer's service needs and referring to other service departments for follow-up as needed.
Qualifications:
Junior standing with 3.0 minimum GPA preferred
Ability to travel for job shadowing or mentorship programs (within state and out of state)
Active interest in the Healthcare industry preferred
Excellent organizational, planning, communication and follow-up skills required
Must have a bias toward action, quality service and be results oriented
Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
Ability to work a hybrid office schedule (some days worked at home)
Unrestricted permanent US work authorization
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$14.50 - $19.50 HourlyThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
