Director, Facilities and Mailing Services (Finance)

The Director of Facilities and Mailing Services provides strategic leadership and oversight for the University's facilities and mailing operations, serving as the primary liaison with SSC Services for Education, which manages day-to-day facilities services. This role ensures service excellence by monitoring SSC's performance, enforcing service standards, and driving continuous improvement. Responsibilities include managing operational budgets, supervising University staff who support SSC operations, leading emergency response efforts, and supporting campus growth through capital planning and collaboration. The director also oversees Mailing Services and Central Receiving, ensuring efficient operations and regulatory compliance, while regularly reporting service performance to university leadership and recommending improvements.Education Level:

Minimum Qualifications:

Bachelor's degree in Facilities, Management, Architecture, Building Construction or related field.

Seven (7) years of related experience

Five (5) years of management experience

Experience leading a team, project, program, or function

Preferred:

Master's degree in Facilities, Architecture, Building Construction or an appropriate area of specialization

Experience in the development and implementation of construction projects, management of physical plant operations and budget oversight

Experience in Facilities Planning and Management on a college campus

Education & Experience Requirements: In accordance with Florida Senate Bill 1310, candidates may substitute direct work experience for postsecondary education as follows:

• Associate degree: 2 years of experience
• Bachelor's Degree: 4 years
• Master's Degree: 6 years
• Professional Degree: 7 years
• Doctoral Degree: 9 years

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Contact the USF ADA Lead ( hr-ADA-Request@usf.edu ) to coordinate your accommodation request.Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .

• Serve as the lead point of contact for all facilities-related services and contracted SSC operations.
• Develop and implement strategic goals, service standards, and KPIs to ensure effective delivery and compliance.
• Monitor contract performance and resolve operational challenges; ensure alignment with University standards, regulations, and safety protocols.
• Manage operational budgets, track expenses, and support long-term financial planning.
• Collaborate with internal departments and SSC to address feedback, enhance service delivery, and plan for campus growth.
• Supervise USF staff supporting SSC operations, coordinate HR and employee relations matters.
• Lead emergency and incident response related to campus facilities.
• Provide leadership on capital improvement projects and master planning initiatives, act as a liaison with the city.
• Oversee Mailing Services and Central Receiving functions, ensuring efficiency and regulatory compliance.
• Report service performance to leadership and recommend improvements.
• Performs other duties as assigned.