Clinical Manager - Allergy (Healthcare)
South Carolina ENT, SCENT, an esteemed otolaryngology practice and an affiliate of SENTA Partners, is dedicated to serving the community of greater Columbia.
SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Position Summary
The Clinical Manager is responsible for providing day-to-day leadership to the areas of clinic operations and patient/staff communications in the assigned Allergy departments. The Clinical Manager is primarily responsible for ensuring the effective, efficient daily operations of the clinic, enabling staff to focus on quality patient care. Under moderate supervision, this individual organizes and directs the work of clinic personnel. The Clinic Manager also coordinates staff to assure that effective services are provided and quality standards are met. The clinical manager supervises and delegates tasks to a variety of clinical, administrative, professional and clerical staff members.
Key Responsibilities
Directs and supervises employees engaged in the office's allergy operations. Including but not limited to: Allergy Testing, immunotherapy, spirometry, serum mixing, and biologics oversight.
Expected to work clinically at least 50% of time.
Hires, trains, and evaluates center operations' employees in consultation with Human Resources, supervisor and the doctor.
Manages employee performance to ensure that employees' skills meet and/or exceed the expectations of the position they hold.
Ensures all clinical staff is providing quality, patient friendly medical care.
Ensures that all staff is meeting expectations of physicians.
Educates staff regarding expectations, office processes, insurances, and patient flow as required.
Responsible for ensuring that the sites have adequate coverage/staffing with consideration to facility budget, patient flow, and physician expectations.
Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.
Develops and implements Allergy Clinic training programs as necessary in the areas of back office support, insurance verification, OSHA, emergency procedures, etc.
Projects to employees and maintains a positive & solution driven demeanor towards the systems, processes and changes in healthcare delivery.
What We Offer
Comprehensive Health Benefits (Medical, Dental, and Vision)
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short & Long Term Disability
Holidays & Paid Time Off (PTO)
Employee Assistance Program (EAP)
Retirement Contribution Program - 401(K) Match
Clinic Hours:
Monday-Friday
No Weekends
