Professional Services Consultant (Finance)

Responsible for the management of ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts. Serves as the prime point of contact to the client(s) regarding overall and day-to-day service delivery. Takes primary responsibility for client satisfaction with service delivery. Response for programs to establish and maintain quality standards of existing products and services.

What you'll do

• Project Management & Execution
• Pre-Sales Consulting & Solution Design
• Draft and finalize Statement of Work
• Client Relationship Management
• Stakeholder Collaboration & Communication
• Risk Mitigation & Problem Solving
• Sales Support & Post Sales Consult
• Track and Submit Final Billing Requests
• Track and Report KPIs

What experience you need

5+ years of experience:

• Project Management and oversight
• Identifying Client issues and implementing correct solutions
• Prepare and communicate project requirements to technical teams
• Preparation of customer bids or proposals and RFI (request for information) responses
• Prepare supporting technical information and/or instruction documentation
• Track and report KPIs
• Excellent communication skills, relationship/client management
• Consistent with Equifax's 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax's Atlanta-based office

What could set you apart

• Practical knowledge of SQL, BigQuery, Linux/Unix, SFTP site set-up
• Experience with Wrike, Casper, Jira, Salesforce, Confluence, Tableau
• Leading small teams