Health and Services Wellness Director (Healthcare)

Essential Duties and Responsibilities

• Provide leadership and direction for the Health and Wellness Department, ensuring appropriate staffing levels and skill mix to meet resident needs.
• Implement, and maintain policies and procedures; ensure compliance with state and federal regulations specific to senior living and memory care.
• Promote resident safety, wellness, and quality of life through oversight of care delivery and staff practices.
• Develop and conduct in-service training, education, and competency evaluations for clinical staff.
• Recruit, hire, orient, and retain qualified nursing staff, fostering a supportive and professional team environment.
• Coordinate with pharmacy services, including safe medication handling and disposal of expired/discontinued medications.
• Serve as liaison between physicians, families, residents, and community leadership to support resident care and satisfaction.
• Collaborate with other departments to ensure holistic, person-centered resident care.
• Participate in budgeting, staffing, quality assurance, utilization review, and state survey readiness.
• Monitor and disseminate changes in senior living regulations and clinical best practices to staff.
• Lead care planning processes and ensure timely completion of resident assessments and documentation.
• Provide performance evaluations, mentorship, and corrective actions as needed.
• Uphold confidentiality of staff and residents at all times.
• Provide direct nursing care as needed.
• Travel, as necessary, for resident assessment/initial evaluation
• Continuous evaluations of resident care plans

Supervisory Responsibilities

• Directly supervises all care staff
• Provides mentorship, coaching, and guidance to ensure staff success and professional growth.

Qualifications

Education and Experience

• Licensed Practical Nurse (LPN) or Registered Nurse (RN) in good standing with the State Board of Nursing.
• Minimum 5 years' nursing experience required; senior care, assisted living, or memory care leadership experience strongly preferred.
• Previous experience in staff development, training, and mentorship required.
• Bachelor of Science in Nursing (BSN) preferred but not required.

Knowledge, Skills, and Abilities

• Strong clinical knowledge in geriatric and dementia care.
• Effective leadership and team management skills.
• Ability to train, educate, and mentor staff at all levels.
• Excellent communication skills with residents, families, staff, and physicians.
• Proficient in Microsoft Office and electronic health record systems (PointClickCare and WorkDay preferred).
• Ability to analyze, interpret, and apply nursing regulations and guidelines.

Certificates, Licenses, Registrations

• Current state licensure as an LPN or RN (required).
• CPR/First Aid certification (preferred or required per state).
• Ongoing continuing education and compliance with state requirements.

Physical Demands

• Must occasionally lift/move up to 50-75 pounds.
• Frequent walking, standing, sitting, talking, and hearing.
• Regular use of computers, phones, and office equipment.

Work Environment

• Work is performed primarily in a healthcare facility setting with moderate noise levels.
• Reasonable accommodations may be made for individuals with disabilities.

This job description is intended to describe the overall responsibilities and qualifications of the Health and Services Director role. It may be subject to change based on organizational needs, regulatory updates, or reasonable accommodation.